Book a Free Meeting
Pasadena 625 S. Fair Oaks Ave, Ste 125 Pasadena, CA 91105
Pasadena 625 S. Fair Oaks Ave, Ste 125 Pasadena, CA 91105
We are dedicated to providing our patients the highest quality of care with respect and compassion. Employing the most innovative technologies, we optimize the chances for success in creating a family. Our practice is proudly inclusive and supports a diverse patient population.
When choosing a fertility doctor, consider the thousands of proud new parents because of SCRC’s fertility specialists. Fertility clinics in California are world-renowned for the effectiveness of their fertility treatments & quality of patient care. SCRC is no exception. For more than 20 years, the fertility specialists at SCRC have been a ranking choice in Southern California.
* Our physician...
When choosing a fertility doctor, consider the thousands of proud new parents because of SCRC’s fertility specialists. Fertility clinics in California are world-renowned for the effectiveness of their fertility treatments & quality of patient care. SCRC is no exception. For more than 20 years, the fertility specialists at SCRC have been a ranking choice in Southern California.
* Our physicians are pioneers in the fields of assisted reproductive technology and endocrinology and they are training tomorrow’s pioneers as well.
* Our fertility doctors and endocrinologists have extensive experience in helping couples with many different types of infertility – including tubal infertility (blocked fallopian tubes), polycystic ovary syndrome (PCOS), and male infertility – achieve a successful pregnancy. For women with diminished ovarian function and other ovarian disorders, the egg donation program offered at our fertility centers has helped many couples who never thought they would have children realize the dream of parenthood.
* Our fertility specialists utilize the most advanced techniques in IVF, including ICSI (intracytoplasmic sperm injection), PGD (preimplantation genetic diagnosis), and egg freezing. We use the latest fertility medications for the induction of ovulation; we also work with leading pharmaceutical companies and participate in clinical trials of newly-developed infertility treatments.
* Our ART lab is not simply state-of-the-art; it is state-of-the-industry — an unparalleled combination of biomedical technology and care focused on each patient’s individual needs. In addition, our lab is on-site, reducing the hassle, stress and run-around for our parents-to-be.
* Our commitment to research and technology has transformed the infertility field. Did you know that SCRC’s chief fertility doctor – Dr. Mark Surrey – was a member of the team that produced the world’s first IVF baby (Louise Brown) in 1978?
* SCRC’s promise of compassionate, holistic care for every patient from every member of every office, is not just something we say, it’s something we put into practice every day.
Every aspect of our practice focuses on the needs of our patients, from a strong doctor/patient relationship and a stress-free pregnancy, to a successful birth.
My husband and I were patients at SCRC with Dr. Surrey and I would not recommend him or the clinic as they are disorganized and poor communicators. Here are the highlights: · My husband and I transferred to SCRC from another clinic. The nurse we initially worked with said that we had to complete additional labs, but she provided my husband the incorrect lab code, not once, not twice, but three times. My husband had to do the leg work to figure out the lab code was incorrect and to get the right one. · We had to email repeatedly to get an update on next steps, results, lab orders, etc. When we had to reach out to other personnel at the clinic to get information on next steps, I received an email saying that for an additional fee, a concierge would email me immediately to provide results and instructions. I replied that for a clinic with such national prominence, communication should be expected, and patients should not have to pay additional fees for such basic care. · Dr. Surrey never kept scheduled calls and rarely followed up. I would ask the nurse to schedule a call with Dr. Surrey and on more than one occasion he wouldn’t call me on the scheduled day/time. I would have to follow up with his team to ask why he didn’t call. Our last transfer failed and while the nurse confirmed this and instructed to go off the meds, I never heard from Dr. Surrey. I expected that he would call to talk through what might have gone wrong and to recommend what to do next. · They know they have these problems as someone from the management team called me to get feedback after I told the clinic we were leaving. After I told him my experience, he said that their goals for this year are to improve communication with patients and that Dr. Surrey needs to work on his bedside manner. He also offered that I could have a second opinion with another doctor at the clinic and that they would waive my embryo storage fees if I agreed to do this. My husband and I have one embryo left, so I told him that we would pass and move on to another clinic with our embryo. The above are just the main points of the struggle we had with SCRC. There might be good doctors there; however, if you want peace of mind and competent care, don’t use Dr. Surrey or this clinic.
Our doctor is amazing and we are very grateful for that. However the communication with the office is extremely difficult and requires tons of follow up (on the level of a full time job) to make sure all paperwork gets done properly on their end. I don't understand why the office is so incompetent, but in reading the other reviews it seems like there is a deep admin problem here. I hope they can solve it.
I really appreciate how responsive they are on the portal and with voicemail messages. They always contacted me after blood work and ultrasounds to fill me in on details and any questions that I still may have. Dr. Danzer is always very patient and reassuring during this stressful time.