Welcome to the Terms of Use for Aimee, the virtual support assistant provided by Expecting Ltd. (“Expecting,” “we,” “us,” or “our”). These Terms of Use (the “Terms”) govern your access to and use of Aimee, Expecting’s AI-powered fertility and family-building support assistant, as well as any related services or content provided through Aimee (collectively, the “Service” or “Aimee”). By accessing or using Aimee, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms and by Expecting’s Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use Aimee.
These Terms are a legally binding agreement between you and Expecting. They apply in addition to any other terms and conditions that you may have agreed to with Expecting (such as the general Expecting.AI Platform Terms of Use). In the event of a conflict between these Terms and any other Expecting terms, these Terms will govern your use of the Aimee assistant. You acknowledge that Aimee is provided by Expecting from its offices within the United States and that Expecting makes no representation that the Service is appropriate or available in other locations.
Aimee is an artificial intelligence-driven virtual assistant designed to provide general informational support on topics related to fertility, pregnancy, surrogacy, egg/sperm donation, and family-building. Aimee is not a licensed medical professional, mental health provider, attorney, or financial advisor. The Service uses advanced algorithms to generate conversational responses to your questions. While we strive to provide helpful and accurate information, you understand that Aimee’s responses are generated by AI and may not always be complete, up-to-date, or accurate. The information provided by Aimee is intended for general educational and support purposes only.
No Professional Advice or Diagnosis: Aimee’s content is not a substitute for professional advice. The assistant does not have access to your personal medical records or specific circumstances, and cannot provide medical diagnosis, treatment, legal counsel, or other professional services. Any information you receive from Aimee should be taken as general guidance and informational support. Always use your own judgment and consider consulting a qualified professional for advice tailored to your situation.
Not for Emergencies: Do not use Aimee in any emergency or crisis situation. Aimee cannot respond to urgent medical issues or emergency needs. If you are experiencing a medical emergency, mental health crisis, or any situation requiring immediate attention, call 911 or contact a licensed professional immediately. Expecting disclaims any responsibility for actions taken in an emergency where the user relied on Aimee instead of obtaining timely professional help.
By using Aimee, you acknowledge and agree that no information or content provided by Aimee constitutes medical, mental health, legal, or other professional advice. Expecting and Aimee do not provide medical or healthcare services, do not practice medicine or law, and do not hold themselves out as a healthcare provider or law firm. Aimee’s responses should NOT be regarded as a substitute for consultation with a licensed physician, attorney, or other qualified professional.
Always seek the advice of a physician or other qualified healthcare provider with any questions you have regarding a medical condition, fertility treatment, or health regimen. Likewise, consult a qualified attorney for legal advice, especially regarding surrogacy agreements, donor contracts, parental rights, or any legal matters in the fertility and family-building process. Use of Aimee does not create any doctor-patient, therapist-patient, attorney-client, or other professional-client relationship between you and Expecting or between you and Aimee.
Expecting does not endorse or recommend any specific tests, physicians, clinics, donors, surrogates, agencies, lawyers, products, procedures, opinions, or other information that may be mentioned by Aimee. Any mention of a person, organization, or service is for informational purposes only and not an endorsement. Laws and regulations relating to assisted reproduction, surrogacy, and family planning vary by jurisdiction; you are responsible for complying with all applicable laws governing your activities. We strongly recommend that users consult with appropriate licensed professionals (medical, legal, psychological, or otherwise) before making any decisions or taking any action based on information obtained from Aimee.
Age Requirement: Aimee is intended for use by adults. By using this Service, you represent that you are at least 18 years old. If you are under 18, you may use Aimee only with the involvement and consent of a parent or legal guardian. Expecting does not knowingly allow minors to use the Aimee assistant without appropriate supervision, and certain features may be restricted to adult users.
Account Access: Access to Aimee may be provided through the Expecting platform. You might need to create an Expecting account or log in to your existing account to fully use Aimee’s features. You agree to provide accurate, current, and complete information when creating an account. You must not misrepresent your identity or create multiple accounts for deceptive purposes. Maintaining the confidentiality of your account login credentials (username and password) is your responsibility. You agree to:
When using Aimee, you agree to engage in lawful, respectful, and responsible conduct. You must not misuse Aimee or the Expecting platform. By accessing Aimee, you expressly agree that you will NOT:
Expecting reserves the right to monitor interactions with Aimee (in accordance with our Privacy Policy) to ensure compliance with these Terms. If you engage in any of the above prohibited behaviors or otherwise violate these Terms, we may suspend or terminate your access to Aimee and take other appropriate action.
Your privacy is important to us. Any personal information you provide to Aimee or through the Expecting platform is subject to our Privacy Policy, which explains how we collect, use, store, and protect your information. By using Aimee, you consent to the collection and use of your data as described in the Privacy Policy.
Use of Conversation Data: When you interact with Aimee, the content of your conversations (questions, responses, and any information you provide) may be recorded and stored by Expecting. We use this data to operate the Service, to provide you with relevant answers, and to improve Aimee’s accuracy and capabilities over time. We implement technical and organizational measures to protect your data; however, no method of transmission or storage is completely secure. Do not share any information with Aimee that you consider highly sensitive or that you are not comfortable providing. In particular, avoid providing personally identifiable information or protected health information unless absolutely necessary for the context of your question.
Confidentiality: While we treat your personal information in accordance with our Privacy Policy, communications with Aimee are not encrypted end-to-end, and they do not fall under doctor-patient privilege or attorney-client confidentiality. Expecting will not actively share your conversation content with unauthorized third parties, but certain data may be processed by service providers or reviewed by our team for Service improvement and support, as detailed in the Privacy Policy. By using Aimee, you acknowledge and accept these practices.
If you have any concerns about how your information is handled, please review our Privacy Policy or contact us for more information. Remember that any information you receive from Aimee is for you alone – you are responsible for maintaining the confidentiality of any advice or answers you receive if they involve your personal matters.
Ownership of Aimee and Content: The Aimee Virtual Support Assistant is part of the Expecting platform and contains proprietary technology, content, and materials that are owned by Expecting or its licensors. This includes (but is not limited to) the software, algorithms, dialogues, designs, text, graphics, logos, trademarks, and any content generated by Aimee (“Expecting Content”). All such elements are protected by intellectual property laws and treaties. Expecting retains all rights, title, and interest in and to Aimee and Expecting Content. These Terms do not grant you any ownership of or rights to any intellectual property in Aimee or the information it provides, beyond the limited, revocable right to use the Service as permitted under these Terms.
Limited License: Subject to your compliance with these Terms, Expecting grants you a personal, non-exclusive, non-transferable, revocable, limited license to access and use Aimee for your own non-commercial purposes. This license is solely for you to obtain informational responses from Aimee. You may not copy, reproduce, modify, distribute, or create derivative works from Aimee’s responses or the Service’s content except for your personal use, unless you obtain our prior written consent. You must not remove or obscure any copyright, trademark, or other proprietary notices on any content accessed via Aimee.
User Feedback: If you choose to provide feedback, suggestions, ideas, or recommendations to Expecting regarding Aimee or the Expecting platform (“Feedback”), you grant Expecting a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such Feedback in our products and services without any obligation to you. Providing Feedback is entirely voluntary, and we may use it for any purpose without compensating you. Please note that any Feedback you provide is not considered confidential and may be used in improving the Service.
In the course of assisting you, Aimee may provide links or references to external websites, articles, studies, providers, or other third-party resources (“Third-Party Content”). These references are provided for convenience and informational purposes only. Expecting does not own or control any Third-Party Content that Aimee might mention or link to, and we do not endorse or guarantee the accuracy, reliability, or quality of such content.
Any Third-Party Content is subject to the separate terms and policies of the third party that provides it. For example, if Aimee provides a link to an article on a medical website, your use of that site may be governed by that site’s terms of use and privacy policy. It is your responsibility to review any third-party terms and policies before relying on their content or services.
Expecting is not responsible or liable for any loss or damage that may arise from your reliance on or use of Third-Party Content, or from any dealings you have with third-party providers referenced by Aimee. This includes any advice, treatment, or services you may obtain from third-party professionals or organizations that Aimee mentions. Any interaction you have with third parties is solely between you and that third party. We encourage you to exercise caution and do your own research when following any advice or resource suggested by Aimee.
Use at Your Own Risk: Your use of Aimee and any information or content obtained through the Service is at your own risk. Aimee is provided on an “as is” and “as available” basis. Expecting makes no representations or warranties of any kind, express or implied, about the Service or any information provided by Aimee. To the fullest extent permitted under applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of accuracy, usefulness, completeness, merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that Aimee’s operation will be uninterrupted, error-free, or secure. We do not warrant that any information provided by Aimee will be completely current, correct, or applicable to your specific situation. Expecting cannot guarantee that using Aimee will lead to any particular results or outcomes with respect to fertility, medical, legal, or personal decisions. No advice or information, whether oral or written, obtained by you from Aimee or Expecting shall create any warranty not expressly stated in these Terms.
Because Aimee is a learning and evolving AI service, it may occasionally produce responses that are incorrect or unanticipated. Expecting is not liable for any consequences of decisions you make in reliance on information provided by Aimee. You agree that you must evaluate, and bear all risks associated with, the use of any content from Aimee, including any reliance on its accuracy, completeness, or usefulness.
Jurisdictional Notice: Some jurisdictions do not allow the exclusion of certain warranties. To the extent that an applicable law prohibits the exclusion of any warranty in these Terms, such warranty is not excluded but is limited to the minimum extent permitted by law.
Limited Liabilities: To the maximum extent permitted by law, in no event shall Expecting, its parent company, affiliates, business partners, licensors, service providers, or any of their respective officers, directors, employees, or agents (collectively, the “Expecting Parties”) be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages whatsoever arising out of or in connection with your use of, or inability to use, Aimee or any information obtained from the Service. This limitation of liability applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
This means that the Expecting Parties will not be responsible for any losses that include, for example, lost profits or revenues, financial losses, loss of opportunity, personal injury (including wrongful death), pain and suffering, emotional distress, loss of data, or damages resulting from delay or business interruption. We also will not be liable for any damages arising from any communication or transaction between you and any third parties (such as health providers or legal professionals) that may have been introduced or suggested via Aimee.
Cap on Direct Damages: Insofar as any liability is not legally capable of being disclaimed or excluded under applicable law, the total liability of the Expecting Parties for any claim arising out of or relating to these Terms or your use of Aimee shall not exceed the amount (if any) you paid us to use the Service, or one hundred U.S. dollars (USD $100) – whichever is greater. If you use Aimee for free, Expecting’s total liability to you for all damages will not exceed $100. This limitation will apply even if a remedy provided in these Terms is found to have failed of its essential purpose.
Exceptions and State-Specific Rights: Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the limitations above may not apply to you. In such jurisdictions, the liability of the Expecting Parties is limited to the fullest extent permitted by law. Nothing in these Terms is intended to exclude or limit any condition, warranty, right or liability that may not be lawfully excluded or limited.
You acknowledge and agree that the disclaimers and limitations of liability in these Terms are material bargained-for bases of this agreement and that we have set our pricing (if any) and made the Service available to you in reliance upon these provisions.
You agree to indemnify, defend, and hold harmless Expecting and its affiliates, subsidiaries, licensors, and each of their officers, directors, employees, agents, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to: (a) your use of Aimee or any information obtained through the Service; (b) any violation of these Terms by you; (c) any information or content that you provide to Aimee (if such content infringes or violates the rights of any third party or violates any law); or (d) your negligence or willful misconduct.
Expecting reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with Expecting in defending such matter). You agree not to settle any such matter without the prior written consent of Expecting. This indemnification obligation will survive any termination of your account or use of Aimee and these Terms.
Termination by Expecting: Expecting may, in its sole discretion, suspend or terminate your access to Aimee (or to the Expecting platform entirely) at any time, with or without notice, for any valid reason. Reasons for termination may include, but are not limited to: (i) your violation of these Terms or other Expecting policies; (ii) your misuse or interference with the Service; (iii) requests by law enforcement or other government agencies; (iv) unexpected technical or security issues or problems; or (v) discontinuation or material modification of Aimee or the Expecting services. In most cases of minor violations, we will attempt to provide a warning or notice before termination, but we are not obligated to do so.
If your access is suspended or terminated, you must stop using Aimee immediately. You understand that any termination of your access to the Service may involve the deletion of your account information and conversation data associated with your use of Aimee. Once terminated, you may not attempt to access Aimee under a different name or account.
Termination by You: You may stop using Aimee at any time. If you have an Expecting account and wish to delete it or discontinue use of the platform entirely, please follow the account deletion instructions provided on the platform or contact us for assistance. Termination of your account will be handled in accordance with our policies (and note that some of your data may be retained as required by law or as outlined in our Privacy Policy).
Survival: All provisions of these Terms which by their nature should survive termination (such as disclaimers of warranty, limitations of liability, indemnification, governing law, and dispute resolution) shall survive any termination or expiration of these Terms and continue to apply in full force.
Expecting is continually improving and evolving Aimee and the Expecting platform. As a result, we reserve the right to modify or update Aimee (including adding or removing features or content) at any time without prior notice. We also reserve the right to change these Terms of Use from time to time. If we make material changes to these Terms, we will take reasonable steps to notify users, such as by posting the updated Terms on our website (with a new effective date) or through other communications. We encourage you to review these Terms periodically for any updates.
Your continued use of Aimee after any modifications to the Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to any updated Terms, you should stop using Aimee immediately.
Expecting may also impose limits on certain features or restrict your access to parts or all of the Service without notice or liability, if we determine that such measures are necessary for the operation of the platform or the benefit of our user community. We are not liable if for any reason all or any part of the Service is unavailable at any time or for any period.
These Terms and any dispute arising out of or relating to these Terms or your use of Aimee shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. By using Aimee, you expressly agree that any legal action or proceeding between you and Expecting arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction and venue of these courts for the purpose of litigating any such claim, and you waive any objections based on inconvenient forum or jurisdiction.
Disputes to Be Resolved Individually: You agree that any dispute, claim, or controversy between you and Expecting will be resolved on an individual basis, and you waive your right to participate in a class action lawsuit or class-wide arbitration against Expecting. You will not combine your dispute with disputes of any other persons, and no court or arbitrator shall consolidate your case with others without the express consent of all parties. This means you can only seek relief for yourself individually and not as a plaintiff or class member in any purported class or representative proceeding.
Limitation on Time to File Claims: To the extent permitted by law, any claim or cause of action arising out of or relating to your use of Aimee or these Terms must be filed within one (1) year after such claim or cause of action arose. If you do not file a claim or cause of action within this one-year period, it will be forever barred, regardless of any statute or law to the contrary.
Entire Agreement: These Terms (along with the Privacy Policy and any other policies or guidelines incorporated by reference) constitute the entire agreement between you and Expecting regarding the use of Aimee, and supersede any prior or contemporaneous understandings and agreements, whether written or oral, relating to the same subject matter. For clarity, if you are also using other services of Expecting, those services may be governed by separate terms which remain in full force and effect according to their terms.
Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. In other words, the invalid part will be deemed severable and shall not affect the validity and enforceability of the rest of the Terms.
No Waiver: Expecting’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Expecting. The exercise of any remedy by Expecting under these Terms does not preclude the exercise of any other remedy available to us.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Expecting may freely assign or transfer these Terms (in whole or in part) to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, without your consent. These Terms shall inure to the benefit of and be binding upon each party’s successors and permitted assigns.
Relationship of Parties: You agree that no joint venture, partnership, employment, or agency relationship exists between you and Expecting as a result of these Terms or your use of Aimee. You are accessing Aimee as an independent party and nothing in these Terms will be construed to constitute either party as the agent or representative of the other.
Headings: The headings used in these Terms are for convenience and reference purposes only and shall not affect the interpretation or meaning of the provisions.
If you have any questions, concerns, or require further clarification about these Terms or your use of Aimee, please feel free to contact us. You can reach us by sending an email to [email protected].
We value our users and welcome your feedback or inquiries.
By using Aimee, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them. Thank you for using Aimee, Expecting.AI’s Virtual Support Assistant, and we hope it provides valuable guidance on your journey to parenthood.
Last update: October 9, 2025
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