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Gen 5 Fertility Center in San Diego, California, is a pioneering facility offering outstanding services to people worldwide. Highly respected reproductive endocrinologist Samuel Wood MD, PhD, MA, MBA, HCLD/CC(ABB), FACOG, is one of the foremost fertility authorities in the world. The Gen 5 Fertility Center team believes everyone should have the opportunity to live a fertile life and they treat ea...
Gen 5 Fertility Center in San Diego, California, is a pioneering facility offering outstanding services to people worldwide. Highly respected reproductive endocrinologist Samuel Wood MD, PhD, MA, MBA, HCLD/CC(ABB), FACOG, is one of the foremost fertility authorities in the world. The Gen 5 Fertility Center team believes everyone should have the opportunity to live a fertile life and they treat each client the way they, as fertility experts, would like to be treated. The team consists of experienced fertility experts from prestigious backgrounds who work together to help every client achieve the best results possible. Gen 5 Fertility Center offers comprehensive assisted reproduction services, including in vitro fertilization (IVF), intrauterine insemination (IUI), fertility preservation, and LGBTQIA+ family building. Embryos undergo preimplantation genetic testing to ensure they’re healthy and have the best chance of becoming the precious baby parents long for. To enhance the ovulation stimulation process, the team uses advanced ovarian rejuvenation techniques for those women who desire them. Diagnostic testing is also state-of-the-art at Gen 5 Fertility Center. The team offers a range of services, from semen analysis and hormonal testing to hysterosalpingography (HSG) and hysteroscopy. In addition, the practice’s fertility experts use minimally invasive procedures, such as laparoscopy, to evaluate and treat conditions that might reduce fertility, including endometriosis and uterine fibroids. The Gen 5 Fertility Center team aims to ensure that every patient, no matter why they have fertility problems, has the greatest possible chance of successfully becoming a parent. They specialize in helping when other fertility centers can’t overcome people’s challenging fertility issues. To benefit from exceptional infertility treatment delivered with compassionate care, call Gen 5 Fertility Center today or book an appointment online.
We went through two rounds of IVF here and were deeply disappointed not by the outcome, but by how we were treated throughout the process. From the very beginning, it felt like we were just another number to them. Our IVF coordinator, Viviane, completely ignored our request not to email results and to call us instead and that’s exactly what she did the first time. The second time, she went on vacation right before our egg retrieval and never told us. We were blindsided when a random coordinator emailed our results — and to this day, neither Viviane nor our doctor has followed up. To make things worse, the doctor pushed us to do an $8,000+ ovarian rejuvenation procedure and then at our final ultrasound, casually said, “Well, it doesn’t always work.” That kind of discouraging attitude, after everything we invested emotionally, physically, and financially — was devastating. Why push something you don’t fully stand behind? It’s now been over six months, and we haven’t heard a single word from anyone. No check-in, no personal message, no follow-up. The only thing we received was a generic, copy-paste email telling us our embryo wasn’t transferable, followed by a push to book another $20,000 round of IVF. No compassion. No support. Just a sales pitch. You’d think that after spending nearly $50,000, someone from the clinic would check in, but we were met with complete silence. We even discovered that Gen 5 Fertility has a C rating with the Better Business Bureau, which they earned by failing to respond to patient complaints. That aligns exactly with our experience: lack of accountability, poor communication, and no follow-through. This clinic felt cold, disorganized, and more focused on profit than people.
Gen5 has been nothing short of amazing. After trying for a year on our own, and then finding out we have male factor infertility, I was terrified. 5 months after being under Melissa & Dr Wood’s care, we’re now 5 weeks pregnant. 1 egg retrieval (still have 13 embryos on ICE) & 1 FET (transfer), and we’re pregnant! They’re diligent, precise, highly sophisticated, and friendly. I would recommend them to any close friend or family member. We’re so blessed to have found them.