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Opening Hours
Opening Hours (PST)
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-3:00 pm
Saturday
9:00 am-3:00 pm
Sunday
8:00 am-5:00 pm

Conceptions Florida: Center for Fertility and Genetics

in Business since 2013
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4.1 (210 Reviews)
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Message Clinic

Opening Hours
Opening Hours (PST)
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-3:00 pm
Saturday
9:00 am-3:00 pm
Sunday
8:00 am-5:00 pm

About Us

Conceptions Florida: Center for Fertility and Genetics specializes in the comprehensive care of couples facing fertility challenges. Dr. Hernandez-Rey is the medical director and is triple-board certified in reproductive endocrinology and infertility; obstetrics and gynecology; and surgery.

Our practice offers the highest level of results through state of the art technology and personal service...

Conceptions Florida: Center for Fertility and Genetics specializes in the comprehensive care of couples facing fertility challenges. Dr. Hernandez-Rey is the medical director and is triple-board certified in reproductive endocrinology and infertility; obstetrics and gynecology; and surgery.

Our practice offers the highest level of results through state of the art technology and personal service. Our staff will get to know you personally and Dr. Hernandez-Rey is accessible to answer all of your questions and concerns. You will never feel alone on your journey to parenthood.

Conceptions Florida offers the complete range of available female and male infertility treatments, including in vitro fertilization, intrauterine insemination (IUI), genetic testing, surrogacy, egg freezing (cryopreservation), egg and sperm donation, and robotic surgery. Dr. Hernandez-Rey also performs minimally invasive surgeries with faster recovery times and minimal scarring, often as an alternative to advanced treatments such as IVF.

We see men, women up to age 52, and couples, including same-sex couples, from Miami-Dade County and South Florida. We also welcome international patients and can assist in coordinating your visit.

What Makes us Unique

Not knowing why you can’t get pregnant is one of the most difficult and frustrating challenges our patients face. You are not alone. It happens to about 10 – 15% of couples.
You will need a strong support system and a medical team who knows what will work best for your situation. Our highly sought-after infertility doctors, Dr. Hernandez-Rey specializes in advanced reproductive technology, ro...

Not knowing why you can’t get pregnant is one of the most difficult and frustrating challenges our patients face. You are not alone. It happens to about 10 – 15% of couples.
You will need a strong support system and a medical team who knows what will work best for your situation. Our highly sought-after infertility doctors, Dr. Hernandez-Rey specializes in advanced reproductive technology, robotic surgery, and fertility preservation.

ACCREDITATIONS

Meet the Team

Armando Hernandez-Rey
Armando Hernandez-Rey
MD Read More
Dr. Trisha Shah
Dr. Trisha Shah
Reproductive Endocrinologist Read More
Dr. Neil Goodman
Dr. Neil Goodman
Medical Endocrinologist Read More
Maggi Gonzalez
Maggi Gonzalez
Physician Assistant Read More
Michal Wrotslavsky
Michal Wrotslavsky
Physician Assistant Read More
Jackie Golden
Jackie Golden
Nurse Practitioner Read More
Sangita Jindal
Sangita Jindal
Lab Director Read More
Alexandra Aviles
Alexandra Aviles
IUI Coordinator Read More
Yissell Castro
Yissell Castro
IVF Coordinator Read More
Lourdes Millan
Lourdes Millan
Andrology Supervisor Read More
Nathaly Najera
Nathaly Najera
OR Supervisor Read More
Melanie Mena
Melanie Mena
IVF Nurse Read More
Gretel Valdes Alfonso
Gretel Valdes Alfonso
Third Party Department Nurse Read More
Michael Nihsen
Michael Nihsen
Embryologist Read More
Anay Verde
Anay Verde
IVF Nurse Read More
Ismary Collantes
Ismary Collantes
Embryology Lab Assistant Read More
Rachel Trujillo
Rachel Trujillo
Dr. Goodman Nurse Read More
Gina Aguiar
Gina Aguiar
Registered Nurse Read More
Leoceli Sevilla
Leoceli Sevilla
Embryology Lab Assistant Read More
Morgan Woodall
Morgan Woodall
Embryologist Read More
Sarahi Davila
Sarahi Davila
Medical Assistant Read More
Marlene Prada
Marlene Prada
IVF Nurse Read More
Endya Mckinley
Endya Mckinley
Embryologist Read More
Andrea Bohorquez
Andrea Bohorquez
Medical Assistant Read More
Rose Burgos
Rose Burgos
Phlebotomist Read More
Geidy Suarez
Geidy Suarez
Andrologist Read More
Ayme Castillo
Ayme Castillo
Embryologist Read More
Irma Hernandez
Irma Hernandez
Administrative Assistant Read More
Maria Arrieta
Maria Arrieta
Check Out Coordinator Read More
Fiamma Duhau
Fiamma Duhau
Call Center Supervisor Read More
Sophia Gonzalez
Sophia Gonzalez
Call Center Specialist Read More
Amanda Castillo
Amanda Castillo
Call Center Specialist Read More
Catherine Zorrilla
Catherine Zorrilla
Financial Coordinator Supervisor Read More
Jackie Rodriguez
Jackie Rodriguez
Surgical Coordinator Read More
Ileana Hooper
Ileana Hooper
Patient Coordinator Read More
Cyndra Pierre Louis
Cyndra Pierre Louis
Patient Coordinator Read More
Beverly Pagan
Beverly Pagan
Evaluations Coordinator Read More
Victoria Escapil
Victoria Escapil
Social Media Coordinator Read More
Paulina Hoyas
Paulina Hoyas
Patient Coordinator Read More
Josefina Mercade
Josefina Mercade
Patient Coordinator Read More
Patrick Andrew Pargas
Patrick Andrew Pargas
Chief Executive Officer Read More
Katiria Acevedo
Katiria Acevedo
Coral Gables Office Manager Read More
Jesline Ruiz
Jesline Ruiz
Miramar Office Manager Read More
Brittany Grinstead
Brittany Grinstead
Clinical Informatics Manager Read More
Angie Llaque
Angie Llaque
Billing Manager Read More
Alexa Delgado
Alexa Delgado
Insurance Specialist Read More
Yadira Zelaya
Yadira Zelaya
Insurance Lead Read More
Jenny Sanchez
Jenny Sanchez
Insurance and Authorizations Read More
Annette Ochoa
Annette Ochoa
Billing Specialist Read More
Clinic Services
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Reviews

4.1
(210 Reviews)
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dr. hernandez has horrible bedside manners, makes inappropriate sexist comments, and his staff is awful. the billing department is a true nightmare. he has a cocky demeanor and makes you feel as if he doesn’t have time to answer your questions or walk you through ivf. he’d make comments about my appearance I quote “don’t get me wrong but you look skinny and fit.” and “that’s a pretty dress. I didn’t remember you at first but I will now.” he ordered an MRI for me and after waiting an hour to see him he calls me into his office and his staff never even gave him the results. I brought in the CD with my scans luckily and as we reviewed them he pointed out that I have tumors and as I asked him what he suggests I do for treatment he said “look, I really don’t care what you do ir makes no difference to me.” hands the CD back to me and asks “so are you still going to freeze your eggs?” his billing department is a disaster and was making up invoices. I’d ask for additional itemized invoices and they’d stall and come up with some excuse about how they’re working on it and would never send it. I was going back and forth with insurance and his billing department was gaslighting me. they were billing the wrong services to my insurance for their profit. expect excessively long wait times and headaches. this guy is in the money making business and doesn’t care about you.

1.0
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the place is clean, staff is well trained, but if you are asking for sample , put some magazines in that room to help. i m already in a 4x4 room , nervous , not home . a magazine would help get the mind there

3.0
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Where to even begin, Maggie G, PA, is great no complaints about her , doctor Hernandez I only met him once and it was the day of the laparoscopic surgery and never saw him again. He didn’t even see me post surgery to tell me what had been done. The people, the staff , and administration is a hot mess. Getting a call back, wasn’t easy, but nothing like the way they make you waste your time. You’re supposed to call when you’re on your period because everything is based around that, but only if you’re lucky do you get an appointment on time. One day, after I had my first ultrasound post surgery, and asked if it was the right time to start taking the medication , my nurse Anay in Miramar had no clue and got defensive the more questions I asked. Mind you it was my first time starting any fertility treatment and I needed education. She was super unprofessional, and I came out of that appointment more than confused and overwhelmed. Apparently the system was down at the time and no one can give me an answer, come to find out I should have started the pills on that day so there went another month wasted. Then one month later, I go in for another base ultrasound again, as soon as I got there, to my surprise, there is bloodwork that needs to be drawn right after the ultrasound. I go and check in a couple of times to see why I was waiting so long (I waited 2 1/2 hours) the girl at the counter would always tell me I would be next. by the third time I went to the counter, She dug a little bit more into it and then she finds out that I did not need bloodwork that I had already completed my ultrasound and I was ready to Go. they made me wait 2 1/2 hours, I was late to work, and not even an apology. Again the staff and the administration lack so much knowledge, it’s surprising to me how a prestigious doctor in the middle of Coral Gables who is so expensive, has staff that is so unprofessional, and have such a little knowledge and empathy in the subject matter. The turn over is crazy too, every time I went I dealt with new people. On another visit, they drew my blood work under the wrong last name, so she tosses the lab tubes and pokes me again without explaining what was going on. It wasn’t until I insisted and she hesitated and sent me back out One thing I found peculiar was that they gave me no choice, but to use their specialty pharmacy :SMP. This pharmacy is cash only they rarely take any insurance, so good luck paying all of your expensive fertility medication‘s out of pocket. I had asked about using my insurances pharmacy which covers Fertility drugs, and apparently I couldn’t use them. Typical Miami Scammers!!!! I got lost in the mix All I want to say is don’t settle for bad service. Fed up with the awful quality of customer service at conceptions, I found another clinic, the staff is respectful and actually knowledgeable. I am able to use the specialty pharmacy covered by my insurance at no cost to me. I am more in touch with my doctor and staff. Grass is greener. Never settle for bad service.

1.0
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