Tori Bouhalloufa

Jan 2026   Powered by Google

WIN FERTILITY USERS BEWARE! Patient since 04-01-2024 Pros: Doctor is nice. (Dr. Patel) Cons: Everything else Lets start with the first meeting- Dr. Patel is wonderful, very nice and made me feel comfortable. But that is where it ends. To let everyone know I have 2 different experiences at this office. Myself who is doing ovulation induction (Letrozole and Trigger shot) and my sister who is doing IVF and is "Fully" covered by her insurance. My costs: Total Billed $5505 3 blood work tests 3 Ultrasounds 1 "Coordination" Fee of 500 a month (unless your cycle is cancelled) 1 Hysteroscopy and polypectomy (which was not needed) 1 HSG 2 Virtual Meetings with my doctor. The billing department is not equipped well and will not even confirm insurance I was quoted 1600 dollars for my unnecessary surgery and they wanted me to pay it ASAP. After calling my insurance I found out it was only going to be around 700 dollars. When I confronted the billing department they said, "You have a high deductible" (I have a 0 deductible insurance for in network) Then tried to GASLIGHT me because they did not check my insurance. After 4 months of tests and unnecessary surgeries. I was then placed on letrozole (FINALLY! Yay!). 4 follicles were growing and then the second time I went in they were growing slowly but still growing I was cancelled because I was told my estradiol was too low. I was sad but figured it was no big deal. Flash forward to the next month and started my cycle and went in to get my baseline and low and behold there is a 21.2 mm Cyst on my right ovary that wasn't there before. So I asked if that was a follicle that was missed. No one could give me answers directly. I was told to talk to a doctor. Soonest they could get me in was 8.27.24 (at this point it was 8.13.2024. I decided to get a second opinion. I reached out to two different doctors one in Orlando and one in a different country and asked what they would have done and if I was crazy to feel like my cycle was missed because they did not monitor or if there was a different protocol that was suppose to be used. BOTH agreed that I should have been monitored longer AND they would have used a different protocol and not cancelled the cycles. So essentially I wasted 6 months of my life with this clinic because they treat you like a number and not an actual patient. On a second note my sister is doing IVF through them- She has really good insurance, met her deductible AND out of pocket expenses for the year. (WIN FERTILITY at WDW) She has been charged 1000 for a "cycle coordination fee" which is NOT billable to insurance and they will refuse to provide a CPT code to bill to the insurance. AND if you have win Fertility you cannot submit it to them so it will be out of pocket for you and not go towards your out of pocket and deductible. On top of that she continuously gets bills for things because they do not check her insurance and use it appropriately. Other then her Billing issues she also has run into many issues where she was given conflicting information from the doctor and caused her to miss a whole month of her treatment because she was given conflicting information. Now it doesn't seem like a big deal for the average person but she is disabled and has to be off live enhancing medications to go through this process. 6 months she has been in pain and trying to go through this process and little miscommunications like that delay her from not only getting pregnant but living a normal life again. So in short I would not recommend this clinic due to all the issues we have faced just in the initial 6 months. ESPECIALLY if you have WIN FERTILITY or Progny from amazon.