Arun Sood

Sep 2025   Powered by Google

Before considering this clinic, I strongly urge you to do thorough research. Below is a detailed account of a recent experience that was bizarre, deeply upsetting, and unprofessional. Context: After years of trying to conceive naturally and through IUI, we decided to use a gestational carrier (GC). We selected CCRH and had Dr. Tina Koopersmith as our physician for the embryo transfer. What Happened: On the day of the transfer, our GC was prepped while we waited for Dr. Koopersmith. About 20 minutes past our scheduled time, Dr. Koopersmith arrived and immediately informed us she was late due to "journaling," during which she had some revelations. She then checked the paperwork and abruptly questioned why we were opting for a Double Embryo Transfer (DET) instead of a Single Embryo Transfer (SET), despite this being our plan all along. As Dr. Koopersmith began the transfer preparations, she appeared confused and asked the nurse where the tools were located, despite the nurse having already prepared everything. Dr. Koopersmith then started preparing our GC’s intimate area without wearing gloves, only putting them on when she was ready to perform the procedure. Throughout this time, she launched into a monologue about her morning journaling session, sharing the following points: 1. Infertility is a blessing because the planet is deteriorating, and reducing the human population might be a solution. 2. Light and darkness coexist, meaning any good from humanity is always followed by bad. 3. Children are humanity's only hope to fix the world. 4. Society is patriarchal, and we need to reduce the male population or ensure women predominantly organize society. During this unsettling conversation, Dr. Koopersmith inserted the initial pipette but quickly realized it was too short after viewing the grainy ultrasound image (their equipment is outdated). She then fished around for another pipette, reprimanding the nurse again. Finally, she forcefully inserted the larger pipette, causing our GC to wince in pain, and ejected our two embryos. The embryologist confirmed the applicator was clear. As Dr. Koopersmith exited the room, she left us with a parting thought: "Get ready for quads since we put in two. Hope your kids can fix this messed-up world." We were in complete shock and needed a few minutes to process what had just happened. I then asked the nurse for clarification, and several concerning issues became apparent: 1. The procedure area was far from sterile; Dr. Koopersmith manipulated our GC's skin without gloves. 2. The pipette insertion was so forceful that our GC was in visible pain throughout the procedure. 3. At no point were our embryos' grade, unique identifier, or our information checked and verified. We had no way of knowing if these were the correct embryos or even ours. 4. The emotional atmosphere was so tense and negative that we felt extremely uncomfortable, even questioning Dr. Koopersmith's mental state during the procedure. This was the worst experience I have ever had with a medical professional. The unprofessionalism, lack of safety, and disregard for the accuracy of the procedure were appalling and dangerous. We decided to transfer our remaining embryos to another clinic, only to be told we would have to pay $2,500 to move our own tissue out of their care. We had a follow-up call with Dr. Mor, the clinic owner, to discuss the situation. Instead of listening, he yelled at us, saying, "This will be a one-sided conversation," and expressed disbelief that we would seek care elsewhere. This clinic is corrupt, negligent, and seems primarily interested in profit. My recommendation is to seek care elsewhere.

Sara Chu

Sep 2025   Powered by Google

I almost lost my life after the egg retrieval in this clinic. However, it was not the ovarian stress bleeding that they told me before, which only occurs in people who have taken many eggs. It was a pure surgical wound. After more than half a year, when my mood and body are more stable, I calmly and objectively describe my thrilling experience after the general anesthesia egg retrieval in this clinic, and remind my sisters. I did not do any strategy before choosing this clinic. A colleague introduced me to the sales of the US office. The video consultation was very fast, about ten minutes, and I was told that I could directly book a trip and go there to check the follicles. When I arrived in the United States, Dr. Mor was responsible for the examination and ovulation promotion plan. However, when I was scheduled for the surgery on the last examination, Dr. Mor was not available because he was resting on Saturday and Sunday. He had to arrange a female doctor who I had never met to do it for me. I asked if it could be postponed to Monday, and he said no. Although I had concerns, I also believed in the professional opinions of doctors. During the surgery that day, I joked about "do not kill me". They were all shocked and said that I thought too much. The probability of problems with my basic follicles within 10 was very small, but I didn't expect that there would be real danger to my life. After the operation, I woke up thinking I had finally made it through this journey, except that my vagina was a little painful and my lower abdomen was slightly painful. The salesperson at their clinic said that if there was no bleeding for 24 hours after the operation, I could fly back to China. I flew back to China the next afternoon, about 36 hours after the operation. After arriving in China, I would bleed a little every day. One day, a soft foreign body half the length of my index finger, oval and membrane-like, came out. It didn't look like a blood clot (later found out that this was a big problem). I asked the salesperson who was connected and they said it was normal. I didn't feel any discomfort and didn't care. Until 7 days after returning to China, I was having dinner in the company restaurant. Suddenly, I felt a hot flow overflowing from my lower body. I stood up and found that the bottom of the stool was full of blood. This was under the premise that I was wearing a sanitary napkin. I had never had such a violent period, which scared me a little. It was more than 7 o'clock in the evening Beijing time. I called the salesperson but he didn't answer the phone. I went to the bathroom and blood kept flowing out in large chunks, and some of it quickly coagulated into lumps. But I comforted myself that I had read online that the period after ovulation promotion would be larger. I asked my colleagues to get me new sanitary napkins, and with their help, I moved to my office with difficulty. My colleagues all advised me to drive back to rest. I stood there and the blood was still flowing very fast. In a few minutes, a night pants was filled with blood. I began to think of a girl with ectopic pregnancy in the company who died of heavy bleeding in the ambulance. But I am single and it is impossible for me to have an ectopic pregnancy... In doubt and fear, I was struggling to decide whether to drive home to rest or go to the hospital. A colleague said that my lips were pale, so another kind colleague immediately called 120 for me and accompanied me to the emergency room of the hospital. After admission, because the domestic doctors did not know what I had experienced in the general anesthesia surgery in the United States, I had undergone multiple examinations in the hospital, and after using hemostatic drugs to stop the postpartum hemorrhage, I would bleed again in less than a day. I had only half of my blood left and almost went into shock, and I also had a blood transfusion. The chief doctors had an emergency consultation and suggested that I still have a general anesthesia surgery to find where the wound is and completely suture and stop the bleeding. So after fasting for 10 hours, I entered the emergency operating table at 8 pm. The next day, the doctor told me during the rounds that a 2cm long wound was found in the posterior fornix of the vagina during the surgery yesterday, and he repeatedly reinforced and sutured it for a long time. I was shocked that an egg retrieval surgery could cause such a long wound. What was even more strange was why there was no heavy bleeding immediately after the egg retrieval surgery, but heavy bleeding occurred 7 days after returning (my blood coagulation function has always been fine). Then I mentioned the oval foreign body that had flowed out of my vagina to the doctor in China. The doctor said it might be the hemostatic glue used for bleeding after the egg retrieval surgery in the United States, but the glue fell off and the wound was too large to heal and stop, so the bleeding broke out. This was also confirmed by CCRH when I later hired a lawyer to defend my rights. It was indeed bleeding during the operation, and Dr. Smith used something to stop the bleeding for me. He said that it stopped on the spot and asked me to go to the observation room. However, for this intraoperative bleeding, CCRH clinic never told me from beginning to end which part of my body caused bleeding during the operation, and that they used foreign objects to stop the bleeding. After I was hospitalized for heavy bleeding, my salesperson told Dr. Mor the news. He added me on WeChat and didn’t apologize at all. He only expressed regret and discussed with their salesperson that it might be because I was injured when I returned to China. Then they kept saying that they wanted to meet with me. I told them n times that I had just escaped death and was very weak and didn’t have the energy to talk to them. After being discharged from the hospital, I shared my experience on my personal social media because I couldn’t find any content about bleeding like mine when I was bleeding heavily and was at a loss. Because there are no nerves in the vagina, it is possible to bleed to death without pain or itching. I almost delayed treatment in a moment, but fortunately I chose to go to the hospital and survived. I hope that more girls who are as helpless and ignorant as me who go to the United States to retrieve eggs can have a reference. The egg retrieval surgery under general anesthesia is not a minor surgery as they say. Sisters should be aware of the risks and not take it lightly. If there is a problem, the clinic will push it away (they will ask us to sign a very thick English document before the operation). There is no such insurance in the United States, and we have to bear it ourselves. When I was recuperating, my American friend heard about my experience and found in the news that CCRH clinic had missed someone else's embryos a few years ago. This made me very anxious, so I decided to transfer my few embryos out of this clinic. At that time, I just wanted to avoid letting my embryos continue to be threatened here after my own body was injured. But at this time, Dr. Mor came to China to promote and attract customers. After hearing that I had posted an article, he questioned me and said that the content I posted was not true and unfair to him. In fact, he didn't even read what I wrote. I didn't reveal the name of the clinic at all. I just wrote about my experience and feelings of the whole process. He only cared about his business. So the whole process of transferring embryos was extremely difficult. I was willing to follow all their procedures, such as paying extra fees and notarization. I did everything, but they said that Mor must have a video conversation with me before he would transfer me out. I said I didn't want to talk to the clinic that caused my physical harm again. Is there anything that can't be explained in words? It was not until I asked their office’s Chinese sales to convey on my behalf that if you want to make money from the Chinese, you must respect the Chinese. If they continue to abuse their power to withhold my embryos, they cannot threaten me. I will do my best to fully expose their behavior. Only then did they agree to transfer my embryos. At this time, more than 3 months had passed since I asked to transfer my embryos... This journey was really exhausting, so sisters who have to go to the United States for IVF should still choose carefully.

Rita Golub

Sep 2025   Powered by Google

Serious Concerns About CCRH: Unprofessional Care, Hidden Fees, and Questionable Practices Our experience at California Center for Reproductive Health (CCRH) was deeply distressing and raised serious concerns about the standard of care at this clinic. During a recent embryo transfer, the procedure was conducted with a blatant disregard for basic medical protocols. The attending physician failed to ensure sterility and exhibited unprofessional behavior throughout the process, subjecting us to unnecessary stress and discomfort during what should have been a hopeful and positive experience. Our Physician’s parting words were “Good luck and hope that your kids can fix this screwed up world!” Adding to our frustration, we had to pay an additional $2,500 just to retrieve our remaining embryos from their lab. We are now praying that these embryos were stored properly and not damaged while under their care. CCRH attempted to waive this fee but only if we signed a lengthy indemnification form that would have absolved the clinic, its affiliates, partners, and others from any claims. Given our experience, we could not, in good conscience, sign such a document. It’s alarming to think that other patients might be subjected to similar treatment. Additionally, we later discovered that CCRH has been involved in a serious legal issue regarding a mix-up of embryos, which only adds to our concerns about their practices. We strongly urge anyone considering CCRH to be cautious and thoroughly research their options before making any decisions. Our experience has left us questioning the integrity and safety of this clinic.